Troubleshooting & support
Fix common problems and get in touch with us.
9 articles
Signing in 3
- Verification code not arriving What to check when the 6-digit sign-in code doesn't come by SMS.
- Can't sign in Fixes for the most common sign-in problems, from codes to PINs to signed-out phones.
- Messages missing after signing in What to do when old chats don't appear on a new phone, or the web shows only new messages.
Messages & connection 2
Media & storage 2
Something else 1
Contact us 1
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