Messages not sending
Why a message shows a clock or a red alert, and how to send it.
| What you see | What it means | What to do |
|---|---|---|
| A clock | Waiting to send. | Check your connection. It sends by itself. |
| A red alert | It couldn't be sent. | Tap the message to try again. |
| One tick that stays | Sent, but not delivered yet. | Their phone may be off or offline. It's delivered when they reconnect. |
Other reasons
- You blocked them, or they blocked you. You can't message each other while blocked.
- Only admins can send messages in that group.
- You're no longer in the group: you left, or were removed.
- The file is too large. Attachments can be up to 100 MB.
- Your storage is full (the app stops until you free space). See Storage full.
- Slow mode or another rule in a ZapRooms channel.
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