Messages not sending

Why a message shows a clock or a red alert, and how to send it.

AndroidiPhone & iPadWebUpdated October 6, 2026
What you seeWhat it meansWhat to do
A clockWaiting to send.Check your connection. It sends by itself.
A red alertIt couldn't be sent.Tap the message to try again.
One tick that staysSent, but not delivered yet.Their phone may be off or offline. It's delivered when they reconnect.

Other reasons

  • You blocked them, or they blocked you. You can't message each other while blocked.
  • Only admins can send messages in that group.
  • You're no longer in the group: you left, or were removed.
  • The file is too large. Attachments can be up to 100 MB.
  • Your storage is full (the app stops until you free space). See Storage full.
  • Slow mode or another rule in a ZapRooms channel.