Contact support
How to reach Zaplog support for help with your account, billing, safety or anything else.
On this page
Write to support@zaplog.ai. Include:
- The phone number on your account, with the country code, or the email on your account.
- What you need help with, and what you've already tried.
- Screenshots, if they help.
Use these subject lines so your message reaches the right people quickly:
| Subject | For |
|---|---|
| Billing | Zaplog Pro, the 100 GB plan, payments and refunds. |
| Appeal | A decision about your account. |
| Delete my Zaplog account | Deleting your account without the app. See Delete your account without the app. |
In the app
Open Settings > Help:
- Help center — guides and answers for every part of Zaplog (you're here).
- Trust & Safety — appeal a decision or ask about your account. A person reads every message. See Appeal a decision.
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