Cancel Zaplog Pro
Cancel your subscription in Google Play, the App Store or on app.zaplog.ai, and what happens when Pro ends.
On this page
Cancel
Open Settings > Zaplog Pro, then:
- Google Play: tap Manage in Google Play. Zaplog explains that you subscribed through Google Play, so the Play Store is where it's cancelled, and takes you there.
- App Store: tap Manage in the App Store, or open iPhone Settings, tap your name, then Subscriptions.
- Paid directly: tap Cancel subscription, then Cancel Pro. This happens on app.zaplog.ai.
Zaplog confirms: Cancelled. Pro stays on until the end of your paid month (or year).
Changed your mind? Tap Resume subscription (Pay Direct) or resubscribe in the store before Pro ends.
When Pro ends
- Your storage goes back to 8 GB. If you're storing more than that, Zaplog asks you to free up space or upgrade before you can keep using it. See Storage full.
- Pro features close, and free limits apply again. Your data in ZapFit, Organized and elsewhere is kept.
Refunds
Purchases through Google Play and the App Store are refunded by Google and Apple under their own policies. For payments made directly to Zaplog, email support@zaplog.ai with Billing in the subject. See the Terms of Service.
Deleting your account
Deleting your Zaplog account doesn't cancel a store subscription. A Pay Direct subscription must be cancelled before you can delete your account. See Delete your Zaplog account.
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