Payment problems

If a renewal payment fails, your Zaplog Pro card shows Payment problem — Pro keeps running until a date while your bank retries.

Fix it

• Google Play: open the Play Store, go to Payments & subscriptions, and update your payment method.
• App Store: open iPhone Settings, tap your name, then Payment & Shipping.
• Paid directly: open Settings > Zaplog Pro > Manage payment and update your card on app.zaplog.ai.

Once the payment goes through, Pro carries on as normal. If it isn't fixed in time, Pro ends.

A Google Play subscription is paused

Google Play lets you pause some subscriptions. While paused, Pro is off, and billing resumes automatically on the date you chose.